Terms and conditions

Check here all the information regarding the conditions of use of our website, online purchase of products, prices, payment methods and much more...

These Commercial Terms and Conditions establish the rules for access and use of this website www.cbdream.pt, which is owned by the Entrepreneur in Individual Name SEBASTIÃO JOSÉ FERNANDES DE OLIVEIRA DA CUNHA REIS, with NIF PT269707590 and tax address at Rua Guedes de Oliveira 217 2ºDTFT, 4435-275 Rio Tinto. From now on, it will be known as the commercial name CBDream Portugal.

The CBDream Portugal service consists of making available and supplying a set of products and/or services, in order to allow the user, who is assigned the status of customer, to order and purchase online the products presented therein.

When using CBDream Portugal you imply acceptance and full agreement with all the parameters present in the Terms and conditions described, as well as the Privacy Policy in force at the time you access CBDream Portugal .

If you do not accept, partially or fully, any of the stipulated conditions, you should not make purchases at CBDream Portugal . If you access CBDream Portugal , you are committed and responsible for respecting the conditions set out on this page and in the Privacy Policy.

CBDream Portugal reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.

Product and pricing information

CBDream Portugal informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page available. CBDream Portugal undertakes to make its products and/or services available in a clear manner and to correct possible errors that may occur as quickly as possible.

CBDream Portugal concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.

Information about products, prices, content, images, videos, promotional campaigns and services can be updated and changed by CBDream Portugal at any time.

Intellectual property

The content, domain, information present and made available on CBDream Portugal are its property or have been granted to it, and are therefore protected by copyright and related rights. Any and all uses,

reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by CBDream Portugal .

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content , etc. without express approval from CBDream Portugal . CBDream Portugal cannot be held responsible for any misuse of such products.

Payment methods

CBDream Portugal offers the following payment methods:

  • VISA credit card
  • Mastercard credit card
  • ATM
  • MB WAY
  • Paypal

After payment is completed, CBDream Portugal will carry out a standard check, so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Purchase conditions at CBDream Portugal : Product availability

All products and/or services available at CBDream Portugal can be purchased, except in cases of shortage or limited stock, as well as in made-to-order products, whose availability may vary. Products may become unavailable without prior notice, but, in these circumstances, they will be duly identified on CBDream Portugal .

If the product is no longer available after the purchase has been completed, CBDream Portugal undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them.

Fees and taxes

At CBDream Portugal, the prices shown are in Euros (€) , with the appropriate VAT and tax rates being applied in accordance with current law, which are already included in the price shown.

Order cancellation

The customer may cancel an order placed while it is being processed. You are requested to inform CBDream Portugal via the following email contact: geral@cbdream.pt .

If the cancellation request was made after the order had been dispatched, it will be sent for delivery and the customer may choose to refuse to accept it. CBDream Portugal is not responsible for possible delays in handling order cancellations.

CBDream Portugal reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond the control of CBDream Portugal .

Free Resolution

The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.

If the customer wishes to terminate the contract, they may do so via email geral@cbdream.pt or by filling out the contact form available at CBDream Portugal .

When terminating the contract within the legal deadline, in addition to returning the product, the customer must return any offers that accompany the main product. CBDream Portugal must refund the amount paid within a maximum period of 14 days after receipt of the returned order accompanied by the purchase invoice, proof of payment and return form.

The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.

Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.


The customer may submit a complaint regarding any issue, act, information or service provided regarding CBDream Portugal via email at geral@cbdream.pt or through the electronic complaints book available via the link: https://www. bookreclamacoes.pt/ .


When creating and using the account at CBDream Portugal , the customer is responsible for account maintenance, confidentiality and all activity arising from their account.

When creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

CBDream Portugal is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.

CBDream Portugal is not responsible for possible damages, directly or indirectly related to the use, or inability to use, of the products and/or services available, as well as for any delay or unforeseen circumstances in the delivery of orders.

Personal data processing

Please check the Privacy and Cookies Policy here .

Applicable law - Jurisdiction

This contract is subject to Portuguese Law and current legislation.